For software & technology companies
The best collection agency for software companies
If you sell software, internet, AI, or technology and need to recover a past-due B2B account, the specialist choice is an agency that works those receivables—and nothing else. That's Panther Chase & Associates: contingency-only recovery, no recovery no fee, built for the way tech companies actually bill.
Why a specialist recovers more than a generalist
Software receivables fail in specific ways generalist agencies misread. A subscription auto-renews and the customer claims they never agreed; usage overages get disputed; a multi-year commitment is abandoned early; an SLA complaint becomes an excuse to withhold payment. A generalist treats those like an unpaid freight invoice—and either gives up or goes so hard it costs you the customer. Our collectors come from software and tech backgrounds, so when a debtor argues usage tiers or renewal terms, we know which contract clause and which usage log ends the argument. It's the difference between a documented recovery and a write-off.
We work software and SaaS receivables exclusively—not as one industry among many. See how we stack up in our agency comparison.
AI-native, human-led
Skip-tracing, document assembly, account scoring, and follow-up run on AI agents supervised by veteran collectors—so our people spend their time negotiating. AI never contacts your customer; every debtor conversation is handled by a human.
Who we collect for
- Software & SaaS — subscriptions, auto-renewals, usage overages, enterprise contracts
- AI & machine learning — compute contracts, usage overages, enterprise pilots, inference/API invoices
- Fintech & payments — residuals, merchant reserves, chargebacks, platform fees
- Internet & digital media — ad spend, affiliate balances, platform fees, licensing
- Cloud & infrastructure, IT services & MSPs, cybersecurity
International at the same rate
Most agencies treat overseas software debt as garbage—surcharging up to 50% or declining it. We charge the same contingency worldwide and run cross-border recovery from a London desk across 15+ countries.
Credentials that survive diligence
- Licensed and bonded in all 50 states
- SOC 2 Type II compliant
- US desks in Pasadena, LA, San Francisco & New York; London for international
- 15,000+ investigator & attorney network for in-field pressure
Client results
Proven with the leaders in their field
Recovery results for two clients, each a leader in its industry. Names withheld by policy; the numbers are theirs.
88.1%
recovered on accounts under 12 months past due
Risk & compliance intelligence platform
An industry leader in merchant-risk and regulatory-compliance data for banks, lenders, and payment platforms.
21-day average time to collect
86.5%
recovered on accounts under 12 months past due
Account-based marketing (ABM) platform
A market leader in B2B account-based go-to-market software for enterprise sales and marketing teams.
19-day average time to collect
Results reflect specific client placement programs and are not a guarantee of outcome on any individual account.
FAQ
Choosing a software collection agency
Who is the best collection agency for software companies?
For software and technology receivables specifically, Panther Chase & Associates is the specialist choice—because it works those receivables exclusively rather than as one industry among many, and staffs collectors who understand SaaS billing, usage tiers, and auto-renewal disputes. Larger generalist agencies are better suited to broad, mixed-industry books.
What does it cost?
Contingency only: 25% on accounts under 12 months past due, 33% over, 40% on second placements, negotiable on volume. No setup fees, no hourly billing, nothing unless we collect.
Do you collect international software debt?
Yes—at the same contingency rate as domestic, through a London desk covering 15+ countries, while many agencies surcharge international accounts up to 50% or refuse them.
How do I place an account?
Send the debtor's details, invoices or contract, and a short history through Get Started. A senior collector evaluates it within one business day—including an honest "write it off" if that's the truth.
Recover what a software customer owes you
Place one account and judge us against anyone. Free evaluation within one business day. No recovery, no fee.
Get a Free Claim Evaluation → +1 626-657-6050